Frequently asked questions

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  • Can I apply multiple discount codes?

    In principle, our webshop only accepts 1 discount code per order. However, it is possible that a product has a temporary discounted price. In that case only, there can be a discount on top of another discount. In addition to any discount codes, there a...

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  • Can I get a discount for a higher volume order?

    Our webshop is already equipped to allocate volume discounts for larger orders. This is an automated process. Only when an order really requires a customized offer will we deviate from these discounts. More information about this can be found on the page ...

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  • Can I get a discount as a reseller of your products?

    Of course! We already have many resellers on file, and we would love to welcome you! Check out our page in the bar at the bottom of our website called 'Become a reseller' for more information.

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  • Can I exchange a Pluim on your site?

    No, this was previously possible with the paper version of the Pluim, but Wishwish (the company behind the Pluim) has switched to a digital version. This makes it no longer possible to exchange the physical Pluim. Check their website for our offers that w...

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  • Can I redeem a VVV gift voucher on your site?

    Yes that is possible. We regard the VVV gift card as a kind of payment method. That is why this payment option can simply be found in the checkout screen, this service is offered by our payment service provider Pay.nl.

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  • Can I redeem a Webshop gift card on your site?

    No, unfortunately that is no longer possible. We have done this in the past, but unfortunately our payment handler Pay.nl cannot support this method at the moment, so we no longer offer this option..

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  • Can I order the individual products of a bundle promotion also separately?

    Yes, you can, but the discount will only be applied when you purchase the bundle promotion with its own dedicated purchase button.

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